Overview:

These Terms and Conditions constitute a legal contract between Amaaq Company (hereinafter referred to as the “Company”) and its customers, and apply to all transactions conducted through the website or at the Company’s showrooms. By using the website or purchasing from the Company, you agree to these Terms and Conditions.

1. Definitions
– Customer: Refers to any natural or legal person who orders fabrics from the Company.

– Fabrics: Refers to the products offered and sold by Amaaq Company, including all types of fabrics manufactured and processed by the Company.

2. Orders and the Purchase Process
– Customers can place purchase orders through the website or by visiting authorized showrooms.

– Completing a purchase constitutes acceptance of the prices, descriptions, and quantities available on the website or in the showroom.

– The Company reserves the right to cancel any order that does not meet the terms and conditions or in the event of circumstances preventing its execution.

3. Shipping and Delivery
– Shipping is to the addresses specified by the customer. The estimated delivery time is approximate and subject to change depending on shipping conditions. The customer is responsible for ensuring the accuracy of the shipping address. The company disclaims responsibility for any delays or errors in delivery resulting from inaccurate addresses.

4. Return and Exchange Policy

The customer may request a return or exchange of fabrics within 7 days of receipt if there is a manufacturing defect or the product does not match the description.

Returned fabrics must be unused and in their original condition, accompanied by the invoice or purchase receipt.

5. Company Obligations

The company is committed to providing products that conform to the advertised standard specifications and guarantees that the products will be free from defects that may affect normal use.

The company disclaims responsibility for any damage or loss resulting from misuse by the customer.

6. Disclaimer

The website and services are provided “as is” and “as available.” The company is not responsible for any technical malfunctions or viruses that may affect the use of the website or service.

The company is not liable for any delays in order delivery due to force majeure or circumstances beyond its control.

7. Amendments to Terms and Conditions

– The company reserves the right to amend these Terms and Conditions at any time. Continued use of the website or making purchases after any amendment constitutes implicit acceptance of the amended terms.

8. Governing Law and Dispute Resolution
– These Terms and Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

– Any dispute arising out of or relating to these Terms and Conditions shall be resolved in accordance with the competent Egyptian courts.

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By using or purchasing from Amaaq Company, the customer agrees to these Terms and Conditions and the Privacy Policy.